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Customer Service Officers are available via phone and email Monday to Friday 8.30am-4.30pm.
41 Wallcliffe Road, Margaret River
Monday to Friday 9am - 4pm
66 Allnut Terrace, Augusta
Open Tuesday to Thursday 9am-4pm (closed 12pm-1pm for lunch)
PO Box 61 Margaret River WA 6285
ABN: 13 643 296 019
Shire Rangers will respond to emergencies after hours for dog attacks and wandering stock only. Contact the Shire during normal hours for all other matters.
Ph 9780 5695
* Contact Parks & Wildlife Rangers for sick,injured or orphaned wildlife
Parks and Wildlife Rangers
P 9474 9055
P 9780 5209
You can also provide Councillors with hard copies of correspondence, documents and other information by giving them to the Customer Services officers at the Shire offices in Margaret River and Augusta. Items should be clearly marked for the attention of the relevant Councillor or Councillors. If the items are confidential or private in nature, this should also be clearly indicated.
We appreciate your feedback to improve the way we do business.
Submit your feedback online here.
The Shire hosts an online community consultation page called Your Say. This is where we advertise items for public feedback and host information about major projects. Community members are encouraged to visit the page and get involved with local govenrment decision making processes.
For out of hours issues of an urgent nature – drainage/flooding, storm damage, trail safety, local road issue, playground damange call or text 0409 805 255*
*This number is only for after hours emergency issues only. Please do not call this number for general enquiries such as caravan parks information or ranger inquiries. Contact the Shire during normal hours for all other matters. Non-urgent works requests can be lodged via this online form.
*Staffed between 4pm and 7am, Monday-Friday and 24 hours Saturday/Sunday & Public Holidays.
*During severe weather events, immediate assistance may be unavailable due to health and safety considerations of Shire workers
FOR LIFE THREATENING EMERGENCIES OR TO REPORT A FIRE DIAL 000
Main Roads | 138 138
For trees down on Bussell Hwy (except townsites), Caves Rd, Sues Rd, Brockman Hwy.
Police Assistance (non-urgent) | 131 444
Dept. of Fire and Emergency Services | 1300 657 209 | dfes.wa.gov.au
Emergency information relating to fire, natural disasters and incidents threatening life and property.
State Emergency Service | 132 500
For structural damage or water inundation.
Crisis Care | 1800 199 008
Bureau of Meteorology | 1300 659 213 | bom.gov.au
Weather information and warnings
Western Power | 131 351 | westernpower.com.au
To report power outages and power lines down.
Alinta Gas | 131 352
To report gas faults.
Water Corporation | 131 375
To report water faults.
If your enquiry is a works request please use the alternative Works Request Form
PO Box 61
Margaret River WA 6285
41 Wallcliffe Road
Monday to Friday
Ph 08 9780 5255
Fax 08 9757 2512
66 Allnut Terrace
Tues, Wed, Thurs
Ph 08 9780 5255
For contact details for fire, police, bushfire brigades, hospitals, storm damage, power outages, etc please see the emergency contact page
If you are deaf or have a hearing or speech impairment call us through the National Relay Service
To ensure that you receive your Rates Notice on time we need to be updated on changes. You can do this online.